07-July-2026
Dwipad 2026 Hosts Session on Service Excellence
As part of Dwipad 2026, Bhavan's MBA organized a session on "The Service to Sales Approach" for second-year MBA students. The session was led by Mr. Vijay K. Korath, Head – Learning & Development, South Indian Bank, who highlighted the role of service excellence in building customer relationships, enhancing customer satisfaction, and driving sustainable business growth.
Drawing from his industry experience, the speaker shared practical insights on how a service-oriented approach strengthens customer trust and contributes to long-term business success.